So I heard some discussion about Sharp Image repair recently in this forum
here: Nanao MS8-25FA-25FTB chassis
and here: The Obligatory "Post Your Recent Purchases" Thread
I'd never heard of these guys but I had 3 Nanao Chassis that were out of comission so I figured I'd try them out.
Their website is here: https://sharpimagerepair.wixsite.com/sharpimagerepair
I emailed them asking about my Nanao MS8-29 and got a quick reply back from Enrique:
I shipped out my Chassis on June 21st.
I just got a call from him a few minutes ago (June 28th) that my Chassis was done he cleaned it, he replaced the flyback and some other parts, did a recap, cleaned it, tuned it, and tested for a few hours and had already shipped it back UPS and to expect an email invoice. (yup he shipped it before I even paid). Was a pretty friendly guy on the phone too.
I checked my email and sure enough I had just received a paypal invoice... $218. A bit steep but After his quoted costs plus a flyback plus return shipping that sounds about right.
I will post an update once I receive the chassis back and install it.
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For comparison the only other shop I know of in the US that services Nanao CRTs is PNL in CA (http://www.pnlvideo.com).
I used them for a repair on another MS8-29 in November 2016. The process was similar; just ship it with a note. They had decent communication over email (though a bit more terse in their replies compared to Sharp Image) and were a little more difficult to communicate with on the phone (English was not the first language of the guy at PNL). With them I had sent my chassis out on November 11th and received it back on November 29th. This one also needed a new flyback and my invoice came to $169.40. They used a used replacement flyback (not unexpected as MS8-29 flybacks are no longer produced and no longer stocked anywhere). They didn't recap it or clean it, and while it was a completely dead chassis that I sent out and working when I got it back. There is a minor lingering geometry issue (left edge of the image isn't completely vertical) and a minor flickering issue when cold. I had emailed them back about these issues and they claimed they weren't present on their test setup and gave me some advice on how to resolve them, which helped slightly but not by much and I didn't push the issue further (though in hindsight I probably should have). Everything else about the monitor is perfect though and it's been going strong since then.
here: Nanao MS8-25FA-25FTB chassis
and here: The Obligatory "Post Your Recent Purchases" Thread
I'd never heard of these guys but I had 3 Nanao Chassis that were out of comission so I figured I'd try them out.
Their website is here: https://sharpimagerepair.wixsite.com/sharpimagerepair
I emailed them asking about my Nanao MS8-29 and got a quick reply back from Enrique:
I sent a follow up email asking if they had a specific form that they'd like me to include and what their turn-around time was. He said his current turn around time was 2-weeks and to just make sure I include a note with my contact info and the problem I'm having with the chassis. So I did just that.We can deff service those chassis for you.
repair / rebuild is 135-145 for those boards and if it needs a new flyback we just add the price of that specific flyback to repair price.
all of our repairs have a 60 day warranty as well.
payment will be through a paypal invoice after the repair is complete.
if you do choose to send it in please include the neck card and control board so we can properly test it once the repair is done.
inside the box please include your contact information and return address.
I shipped out my Chassis on June 21st.
I just got a call from him a few minutes ago (June 28th) that my Chassis was done he cleaned it, he replaced the flyback and some other parts, did a recap, cleaned it, tuned it, and tested for a few hours and had already shipped it back UPS and to expect an email invoice. (yup he shipped it before I even paid). Was a pretty friendly guy on the phone too.
I checked my email and sure enough I had just received a paypal invoice... $218. A bit steep but After his quoted costs plus a flyback plus return shipping that sounds about right.
I will post an update once I receive the chassis back and install it.
-----
For comparison the only other shop I know of in the US that services Nanao CRTs is PNL in CA (http://www.pnlvideo.com).
I used them for a repair on another MS8-29 in November 2016. The process was similar; just ship it with a note. They had decent communication over email (though a bit more terse in their replies compared to Sharp Image) and were a little more difficult to communicate with on the phone (English was not the first language of the guy at PNL). With them I had sent my chassis out on November 11th and received it back on November 29th. This one also needed a new flyback and my invoice came to $169.40. They used a used replacement flyback (not unexpected as MS8-29 flybacks are no longer produced and no longer stocked anywhere). They didn't recap it or clean it, and while it was a completely dead chassis that I sent out and working when I got it back. There is a minor lingering geometry issue (left edge of the image isn't completely vertical) and a minor flickering issue when cold. I had emailed them back about these issues and they claimed they weren't present on their test setup and gave me some advice on how to resolve them, which helped slightly but not by much and I didn't push the issue further (though in hindsight I probably should have). Everything else about the monitor is perfect though and it's been going strong since then.