ImportantBet
Grand Master
Case resolved.
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Neutral+ Feedback for Day_040 (resolved)
- Thread starter ImportantBet
- Start date
You should never have to do this.
i have a couple things to say about this.
1) i think after reading your initial post, it would be a better idea to change the title to NEGATIVE feedback because this is obviously negative. at least thats what i would gauge it as. if this person redeems themselves then you can change it to neutral. obviously its your post u do what u want. im just suggesting.
2) i would do as you mentioned 100% and file a claim. this is negligent packaging. guys been on here since 2018 he should know how to pack arcade hardware by now. its up to you how you would like to make a setlement. my suggestion would be to ask for a full refund and ship it back to him once its recieved. then you can show him how to actually package a cps2 setup.
3) looks like its time for me to make a proper PCB packaging turorial... or maybe a famous packaging superstar like @Joko3 perhaps. i think it would be beneficial for all of us in the community.
1) i think after reading your initial post, it would be a better idea to change the title to NEGATIVE feedback because this is obviously negative. at least thats what i would gauge it as. if this person redeems themselves then you can change it to neutral. obviously its your post u do what u want. im just suggesting.
2) i would do as you mentioned 100% and file a claim. this is negligent packaging. guys been on here since 2018 he should know how to pack arcade hardware by now. its up to you how you would like to make a setlement. my suggestion would be to ask for a full refund and ship it back to him once its recieved. then you can show him how to actually package a cps2 setup.
3) looks like its time for me to make a proper PCB packaging turorial... or maybe a famous packaging superstar like @Joko3 perhaps. i think it would be beneficial for all of us in the community.
ImportantBet
Grand Master
@imbord3rlin3 I'll give him a chance to speak up and explain his side of the story before I raise my pitchfork
benime
Grand Master
Regarding the solid color screen, that happens too when the board is suicided.
Try shorting the pins on EXC5 on your B board, see here:
https://www.arcade-projects.com/threads/cps2-multi-red-screen.14389/
https://www.arcade-projects.com/threads/the-definitive-guide-to-fixing-your-cps2-multi-kit.7442/
Try shorting the pins on EXC5 on your B board, see here:
https://www.arcade-projects.com/threads/cps2-multi-red-screen.14389/
https://www.arcade-projects.com/threads/the-definitive-guide-to-fixing-your-cps2-multi-kit.7442/
Joko3
Legendary
@imbord3rlin3
https://www.arcade-projects.com/thr...aj-akiba-shopping-service-offer.19511/page-18
Page 18 (March 11 post) has a good example of how I like to pack PCBs. I don't have a 100% uniform process, but most of the time it's something close to that. I always use anti-static pink bubbles and green tape by default (the only materials I charge for), but other packing materials will depend on what I can reuse from other packages, how many newspapers are lying around the house, etc. In general, though my thought process is "Can the package handle being tossed by a grown man across the room onto a hard floor and still be okay?". All it takes is one disgruntled dickhead out of many people who touch it to ruin your day.
Also, I try to make it incredibly difficult for customs agents to mess with it. I just want them to go: "Nah that looks like too much work, the dog sniffed it already and the x-ray was good, nevermind" *tape*.
Anyway, I'll see my way out of this thread and start a tutorial thread next time I pack a PCB. I hope the buyer and seller are able to resolve this peacefully.
https://www.arcade-projects.com/thr...aj-akiba-shopping-service-offer.19511/page-18
Page 18 (March 11 post) has a good example of how I like to pack PCBs. I don't have a 100% uniform process, but most of the time it's something close to that. I always use anti-static pink bubbles and green tape by default (the only materials I charge for), but other packing materials will depend on what I can reuse from other packages, how many newspapers are lying around the house, etc. In general, though my thought process is "Can the package handle being tossed by a grown man across the room onto a hard floor and still be okay?". All it takes is one disgruntled dickhead out of many people who touch it to ruin your day.
Also, I try to make it incredibly difficult for customs agents to mess with it. I just want them to go: "Nah that looks like too much work, the dog sniffed it already and the x-ray was good, nevermind" *tape*.
Anyway, I'll see my way out of this thread and start a tutorial thread next time I pack a PCB. I hope the buyer and seller are able to resolve this peacefully.
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The pitchfork is already raised though, yeah? It got posted publicly (seemingly in place of trying to work things out privately first?).
USPS will deny any claim on damage for that package once they see how it was packed unfortunately. PayPal however will be super on your side about it. Bad for the seller, good for you.
ImportantBet
Grand Master
I've decided to post it in public because that packaging job is a mess and unacceptable from a arcade forum member nonetheless. I wanted to be transparent about this to everyone. From the interactions I've had with him so far, he didn't seem to be malicious but just negligent. Like what @imbord3rlin3 said, he's been a member since 2018 and should already be aware of how it should be done.
Also, PayPal won't be able to help because I did F&F (huge mistake on my part).
Also, PayPal won't be able to help because I did F&F (huge mistake on my part).
It's a bit of a jump of the gun to not even let the guy reply first. For all you know he may have refunded you in full and apologized profusely. Making it public before there's even necessarily an issue is a lot, honestly. I know I'd be pretty sore if someone's gut reaction was to post publicly instead of contacting me directly first.
12 posts a year doesn't really speak to him knowing better or being a long time community member. Just someone that pops in once a month and happened to register ages ago.
All that being said, who knows how it goes from here. Maybe he's a monster, maybe he's really decent. Maybe it was on purpose to blame a broken item on shipping. Maybe he just made a mistake. The world will find out.
In the meantime, maybe try reaching out privately and if no reply go to your bank or cc issuer.
And this is like the fourth time I've said this this week, but everyone needs to stop sending gift payments to people they don't know or aren't at least legitimate, long term, very well known members of the community. It's 4%.
Oh man, if I posted a Neutral or Negative feedback for all the poorly packaged PCB's I've bought, this forum would be filled with my posts.
Day_040
Student
Just to let everyone know I did just see this right now. I did reply back to him letting him know that I will be fully refunding him. I am sorry for the packaging. This is the first time its happened to me in all the packages that I have shipped. I am taking full responsibility for my mistakes there's no excuse.
tiff_lee
Grand Master
Good on ya for sorting things out but just a note on the packaging. If you have shipped many packages before without issue and they were packed to this standard then you have been very very lucky.
Not teaching you to suck eggs but CPS2 cases are especially fragile with the plastic being very brittle now due to age/UV exposure.
I feel like this is the attitude that allows people like Candy Cab King to continue to scam people. Let's all blame the buyer for being upset after spending $600+ on broken goods.
This is a gross false equivalency. Candy cab King’s situation is entirely different and not even remotely related.
No one is getting scammed here. It was bad packaging that resulted in damaged goods.
The buyer here decided to call the seller out without even allowing the seller to make things right or even respond.
Dick move. Plain and simple.
Good guys don't ship cps2s in empty boxes
PASTBLASTER
Grand Master
This place gets worse and worse everyday. The guy made a mistake, completely owned up to it, apologized, and made it right. Why are folks still giving the guy grief?
I too have had MANY things shipped poorly. You work it out with the seller, and if that doesn't work THEN escalate things if needed. I'd love to come here one day and not be blasted with "Negative Feedback" posts on the front page.
I too have had MANY things shipped poorly. You work it out with the seller, and if that doesn't work THEN escalate things if needed. I'd love to come here one day and not be blasted with "Negative Feedback" posts on the front page.
No where in the original post did the buyer say , “I tried contacting Day about it”.
And even Day is mentioning he just saw this now, leading to believe the buyer didn’t try to contact him in private to allow him to fix the situation. He just decided to jump on a soapbox and straight to blasting Day out publicly.
Despicable behaviour. This isn’t fucking Amazon.
And even Day is mentioning he just saw this now, leading to believe the buyer didn’t try to contact him in private to allow him to fix the situation. He just decided to jump on a soapbox and straight to blasting Day out publicly.
Despicable behaviour. This isn’t fucking Amazon.
ImportantBet
Grand Master
I've sent him numerous messages in PM and it was seen as read before posting this. It wasn't until a few hours ago, he contacted me back.
Let's say I kept all of this in private. Do you think future buyers of his should be kept in the dark about this?
This is a feedback thread. I have listed his strengths and weaknesses. I have even provided constructive criticism so he can improve upon the future.
Let's say I kept all of this in private. Do you think future buyers of his should be kept in the dark about this?
This is a feedback thread. I have listed his strengths and weaknesses. I have even provided constructive criticism so he can improve upon the future.
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PASTBLASTER
Grand Master
That he made a mistake and fixed it fully? Sure.
I've had something VERY similar happen. I reached out to the seller, gave him a day or two to respond, and then communicated and worked it out. Because of that there was no need to "warn" anyone. I offered some advice on how to package going forward, and I've bought many things from the same seller, that were packaged better.
If the seller didn't respond, you can always say something along the lines of, "I'll have to post negative feedback if I don't hear back soon". Give people an opportunity.
People. Make. Mistakes.
I've had something VERY similar happen. I reached out to the seller, gave him a day or two to respond, and then communicated and worked it out. Because of that there was no need to "warn" anyone. I offered some advice on how to package going forward, and I've bought many things from the same seller, that were packaged better.
If the seller didn't respond, you can always say something along the lines of, "I'll have to post negative feedback if I don't hear back soon". Give people an opportunity.
People. Make. Mistakes.