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Neutral feedback for ImportantBet

Kyotaro

Kyotaro

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California
I wanted to preface that no money has been exchanged.
This is just a feedback on my neutral experience as a potential buyer.

Communication is poor, was interested in purchasing 2 Astro City panels.
Items went from: being available with a 3-week delay for being used for an event >> to one panel off the market since buyer ended up wanted to keep (totally cool thanks for letting me know) >> then to radio silence
until I ask for an update and was told it was ended up sold locally and then forgotten to be given a update about it.

I had a great buying experience with the seller before and probably this issue is a one time thing. Any changes is cool with me as long as it is properly communicated and not left in limbo for 1 month+
Hopefully this feedback will help with future transactions and will be buried by all the positive Taito reproduction experience going further.
 
I was one of the locals in canada that had importantbet import a cab for me and fix my ms 2930 chassis. I can vouch for him with 100% certainty that he always comes through and is very communicative. He’s had a lot going on so I’m sure if you slipped through the cracks it was an accident. Sorry to hear about your experience. He sells and does a lot for the community and I feel like you putting a neutral review may be discrediting him and hurting his reputation. I know it’s a neutral review but I feel it may carry a stigma none the less. My experience has always been great with him.
 
I'm surprised to see feedback given solely based on poor communication
Was anything agreed upon between the two of you?
If an agreement was broken then I can understand the feedback given

From my experience if a buyer or seller goes radio silent before reaching an agreement I just move onto the next deal :D
Just my two cents :happy:
 
shelcoof said:
I'm surprised to see feedback given solely based on poor communication
Was anything agreed upon between the two of you?
If an agreement was broken then I can understand the feedback given

From my experience if a buyer or seller goes radio silent before reaching an agreement I just move onto the next deal :D
Just my two cents :happy:
Click to expand...

It was more of like a "hey, I'll hit you up again when I'm free again" because my PMs were swarmed and things were getting very hectic on my end.

On the other hand, I've been communicating to the Taito purchase people properly and promptly because that is my #1 priority right now. And PLEASE remember that this is a one-man operation too. Anyone who had talked to me about this can vouch too.

Unfortunately due to this feedback, some people got hesitant and backed out of the buyer waitlist. A bit disappointed but whatever.
 
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ImportantBet said:
It was more of like a "hey, I'll hit you up again when I'm free again" because my PMs were swarmed and things were getting very hectic on my end.

On the other hand, I've been communicating to the Taito purchase people properly and promptly because that is my #1 priority right now. And PLEASE remember that this is a one-man operation too. Anyone who had talked to me about this can vouch too.

Unfortunately due to this feedback, some people got hesitant and backed out of the buyer waitlist. A bit disappointed but whatever.
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That's a bummer for sure
We really need to formulate some sort of formal guideline for issuing feedback so that people understand what the rating actually means

Being a buyer and seller myself I understand where both you guys are coming from
But I don't think feedback is warranted if an agreement hasn't been made
Unless there was some sort of bad behavior on one of the members involved
 
shelcoof said:
I'm surprised to see feedback given solely based on poor communication
Was anything agreed upon between the two of you?
If an agreement was broken then I can understand the feedback given
Click to expand...
That was my first impression as well, this is the second (maybe third) feedback i've seen this year for deals that didn't happen and stopped at the messaging phase. With regards to formal guidelines the pinned post does say

Mitsurugi-w said:
Since we do not yet have a feedback plugin for the forums to rate members and your transactions with each other I decided to open this area up. Please post your experiences here. If you feel your transaction is going poorly please try to resolve it in every way with the other party. If that fails then please contact a mod to moderate the negotiations. If that fails then we will bring it here for others to see both sides and to draw their own conclusions.

I have a feeling this will be full of mostly positives based on out excellent user base so far. :)

--Mitsu
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Perhaps this needs revision but the way I read that is it's implied a transaction has actually taken place and that is what the feedback is for.
 
Wait, you had a good transaction with the guy before.... did you leave him good feedback then?

Leaving someone neutral feedback from a transaction that didn't happen... and from a guy who you've had good experience from in the past, is a bit of a shit thing to do IMO :thumbdown:

If I gave every tire kicker a neutral I would never get anything else done :D
 
FrancoB said:
Wait, you had a good transaction with the guy before.... did you leave him good feedback then?

Leaving someone neutral feedback from a transaction that didn't happen... and from a guy who you've had good experience from in the past, is a bit of a shit thing to do IMO :thumbdown:

If I gave every tire kicker a neutral I would never get anything else done :D
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I agree. No money or merchandise exchanged doesn’t mean anything.

I had plenty of “Hey man I want this Cave PCB but I want to pay ten years ago price. Could you also combine that with potentially illegal items I bought on Yahoo that Buyee won’t ship. Some 100 yen coins would also be cool so please go to the bank special just for me get some rolls; I’ll pay for your train (but not your time). Finally, I want to ask like five shops questions but they don’t respond to my Google Translate emails. Can you call them for me? Please just hang onto my three boxes of stuff from Buyee until that Cave board comes through. Also…I know you said no cabs but I’ve been eyeing this Neo Geo cab on the second floor of a no elevator apartment in a countryside village. The seller won’t ship, so could you help me out with picking it up; I’ll pay for gas and lunch. Again though, only if you find the board though cause I just want to pay for your service all at once. Thanks man!”

As you can imagine, I didn’t entertain these requests, but I remained polite and said if I saw something I’d let them know. I’d hate to receive neutral feedback over them thinking an actual transaction started.

NOW, I do realize that the situation at hand here is quite different, but they do have one thing in common: no money or merchandise exchanged. Both parties gained and lost nothing, so no feedback is warranted at all. OP can post whatever they want, but it’s not a good look and makes them look like a child who is mad that he didn’t get his toys. We all make communication errors and/or get strapped for time, and @ImportantBet is a standup dude. This should have been handled in private messages.

Edit: spelling
 
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Hey there chiming in after reading through all the post. This is the final update I do not want to drag this further.
If anything I welcome admins to go through PMs and decide whether or not this warrants a deletion, but this is my own transparent feedback.

FrancoB said:
Wait, you had a good transaction with the guy before.... did you leave him good feedback then?

Leaving someone neutral feedback from a transaction that didn't happen... and from a guy who you've had good experience from in the past, is a bit of a shit thing to do IMO :thumbdown:
Click to expand...

Positive feedback left for the first transaction you can find it under the feedback thread. That one is one and done.
This one is an entirely different sale IMO. And even if the transaction did not occur I am voicing what my user experience was on my end as a committed buyer.

Before deciding to leave the feedback I did checked the pinned thread for rules and extensively gone through 14+ pages of Market Place User Feedback and reviewed other negative feed from items not as described, poor packaging, scammers which warranted that feedback. Came upon a negative feedback for a seller that backed from a sale due to better offer. A sale didn't happen but the buyer felt wronged by the seller and left a negative feedback. Each side had there version of events.

I felt a neutral feedback was valid even though no money was exchanged since there was three separately written confirmation of my interest in buying as well as providing a Paypal address so that the seller could send a money request when they were ready. An agreement was def formed. I was also given two separate confirmation that the panels were available to buy and was set aside. So when the conversation from the beginning goes "def yours for grabs" to a month and a few days to "Oh crap. I forgot to get back to you" you would see the situation on my end.

What is done is done, I do not bare any ill will against ImportantBet, this is like other said it fell through the cracks due to human error.
This is a constructive criticism that communication is key. Reading through this thread I can now understand the situation that may of lead to this. Def seems like a full plate and knowing this I may of been even more understanding rather than getting a short PM response of my bad it sold. I truly believe this is a one time ordeal, and judging from various community members experiences, ImportantBet is a exemplary member be it the service he provides to the community. If anyone is on edge about doing business I would say do not fret about this situation. This post is just to mark my experience and may it lead to better communication in the future.
 
tiff_lee said:
MITSU: "Since we do not yet have a feedback plugin for the forums to rate members and your transactions with each other I decided to open this area up."
Click to expand...
I think the real question is why don't we have this implemented? KLOV and AP are running on the same software now, if I'm not mistaken, so we know it can be done.

It would save a lot of mess, especially having to hunt down whether someone has a feedback thread or not.

Kyotaro said:
An agreement was def formed.
Click to expand...
I think this is the point where it becomes a transaction. Even if money has not changed hands yet, the transaction was started at the agreement between the two parties.
 
rewrite said:
I think this is the point where it becomes a transaction. Even if money has not changed hands yet, the transaction was started at the agreement between the two parties.
Click to expand...
I guess this is the crux of the issue, the distinction between making a financial transaction and merely talking about one. How many people have had discussions about deals that were supposed to happen ('reached an agreement') but fell through?
Do we open the door here for feedback threads on how so and so got cold feet and wouldn't sell me such and such?
 
I've had people ask for loads of pics, shipping quotes, discounts and packed the PCB ready for shipping....only to have them ignore me (or change their mind) when it came to payment.

By this thread's rules, I should have opened 5 neutral feedback threads already. It's incredibly annoying, especially with a full time job, 2 toddlers and 2 elderly parents to look after.

I don't leave any feedback when the above happens, but I will blacklist those people from future sales (even if I'm desperate for the money). They know who they are, that is enough.
 
tiff_lee said:
I guess this is the crux of the issue, the distinction between making a financial transaction and merely talking about one. How many people have had discussions about deals that were supposed to happen ('reached an agreement') but fell through?
Do we open the door here for feedback threads on how so and so got cold feet and wouldn't sell me such and such?
Click to expand...

That's a very good point made
Both parties can agree on a number of things such as price for item, shipping cost, form of payment, condition of items etc
But where in the agreement is the point where you can't back out without agreeing with the other party?

The point where the buyer has sent any amount of funds to the seller would be that point at the very least
Or
The seller provided a partial service or sent a partial shipment etc

I know there are other circumstances that could be considered but at the very least one of the two above mentioned would solidify that
 
FWIW between OP and I, we've never reached to the point in discussion where shipping details was exchanged and I did not bring up payment options.

Last transaction between him and I went smoothly because life wasn't busy for me at the time. It was for an Alberto panel, $85 shipped and extra free stuff. The guy got a sweet deal so I was really surprised to see this thread come from him.

I honestly would've given him a 30-40% discount for the next one as an apology but I'm hesitant now.
 
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I'm hesitant because I don't have the ability to take on any more workload and want to focus on an important task next upcoming month for the Taito group purchase. I have to fulfill 50+ orders.

If you think that's weird, more power to you man.
 
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