Today I reached them by phone at +43 5672 606 101. The nice lady checked for me and said that the emails had been received. At least that’s been confirmed now. They currently have over 1,000 inquiries regarding the postponement.
I’m a little more reassured now and have a bit more patience to wait for my money...
I also told her that it wouldn’t have hurt if they had at least informed the customers about the delay...
Probably not needed anymore but anybody considering giving them money be warned. I finally got my money back and not through plaion but through a paypal case decided in my favor (plaion simply didn't react at all). All they ever did was a single mail two weeks after my cancellation confirming my cancellation, mentioning that i hadn't received my money back yet ("...your payment has not yet been refunded.") and then silence till today when paypal finally returned my money.Just canceled my pre-order, this is not the way to handle something like this when you're currently holding hundred of Euros from People. (First send Mails to your customers before posting to Social Media and don't dangle some unspecific "Founding Supporter Bonus" in the faces of people who already gave you their money)
im of the same thought process. I would really like to have that from new feeling but im stacked with neo and mvs as it is. Just a tick box in all honesty.Edit: I deleted my post. Even if my arguments are more than justified, it doesn't help anybody spreading more negative "truths" than there already is.
I still have hope and want it to succeed even if I'm not interesed. I'm good with what I have.