biggestsonicfan
Professional
These are the Virtua Fighter 1 monitor brackets I just got in the mail.
LESSON: Ask before you buy! Condition, more pictures, how used, etc...
RESOLUTION: Contacted them via the "Contact Us" page. They admitted they should have seen how it looked on the site before shipping it out and said that it had accumulated rust in their shop. Offered a full refund but I agreed that part of the fault was also mine for not asking, so I asked for a half refund. Very satisfied now!
First, what they showed on their site (thanks to Google cache for a mirror of the page before it was removed from their store because I bought it):
Description:
Now, the nitty gritty that was conveniently left out of their description.
There was not a single mention of "used", though I suspected it was lightly due to the posted picture, or any type of rust. This went directly against their "Shipping & Returns" page info: "we do our best to describe any wear and provide pictures for each item we sell"...
I bought these to replace my, what I thought were very, rusted monitor brackets. Turns out my monitor brackets are less rusted than these ones.
Very disappointed. Very pissed off. $35 for the set and $25.20 shipping.
UPDATE: See top for update.
LESSON: Ask before you buy! Condition, more pictures, how used, etc...
RESOLUTION: Contacted them via the "Contact Us" page. They admitted they should have seen how it looked on the site before shipping it out and said that it had accumulated rust in their shop. Offered a full refund but I agreed that part of the fault was also mine for not asking, so I asked for a half refund. Very satisfied now!
First, what they showed on their site (thanks to Google cache for a mirror of the page before it was removed from their store because I bought it):
Description:
Now, the nitty gritty that was conveniently left out of their description.
UPDATE: See top for update.
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