HOPEFULLY big update. I'm nearing the very tail end of this container, ALMOST done. First, notes about shipping stuff out:
Phil is on his way to pick up everything for the Bay Area, Vegas, and SoCal deliveries. That includes all stools, benches, and cabinets in those areas. Everything has been processed and wrapped, ready to go. I think for the most part I've been in touch with everyone, and I'm trying now to get the last few I haven't contacted yet. You will be given an estimated delivery, and I'll be closely in touch until he is done with all rounds. At worst if something doesn't work out, I'll arrange stuff to be held at nearby locations for you.
STI shipments go out tomorrow; I've been in touch with everyone, given your quotes, just haven't sent out COs/tracking yet. Will be getting to that. Again, everything is actually ready to go, they couldn't have possibly come at a better time to properly facilitate all of this.
FedEx shipments for stools and benches are getting ready to go out. I've contacted everyone who ordered one, checked quotes/started accepting payments for it. All labels are printed, but I'm holding on shipping any benches until I get confirmation from the buyer they are okay with the costs. It worked out to between $260-$290 per bench, which is huuuuuge. I even checked with someone with a big corporate account, it was only about $50 cheaper. I'd definitely like to see if there's some cheaper options; maybe uShip, or seeing if STI could do better (kind of doubt since they seem to have a minimum amount for a CO). Those are some options we can look into if you don't want to pay the crazy FedEx prices.
Side note about shipping the stools, the warehouse I got continues to be a blessing. I have access to the use of their facilities, and that has led to much faster and more efficient packing/labeling/shipping of this kind of stuff than I expected. That means that I am very much more inclined to do this stuff more frequently in the future. Notably, I have found a perfect box for shipping 2 or 3 stools, so I don't have to do janky chopped boxes as much anymore, and I can ship everything straight out of the warehouse, which will eliminate delays due to not getting to the FedEx store myself. I will make a more structured addendum to the first post when I open up orders for the next batch, but please, if you've asked before, please ask again to make sure, I keep good records, but sometimes people ask when I'm not able to make a note, and it gets lost in the 10-20 conversations I carry at any given time.
Second, I want to apologize for how absent I've been from this thread, and to the many people who have orders that I've taken a long time to get a hold of, or even let know that stuff is here. I've been working hours that would kill most people, I've clocked 100hrs in the last week, most of the time doing 20-30hrs straight, not eating because of time, its nuts. I literally do the entire operation by myself. I have one or two people help unload containers, maybe record some video, keep me company but that's about it. I owe everyone better than the communication I've had of late, just want people to know I'm still here, and I care. If you have any concerns or need anything from me, don't be afraid to send regular reminders, I want to get you all taken care of. I'm way too deep into things to say this isn't a full business for me, but I still love and adore it as a hobby. It was never about the money. I wanted to do the community right, just as it turns out, I also gotta eat.
This time around, I spent a LOT of time going over particular machines that needed extra work; something I was never really able to do before I got the warehouse. I want to start doing this more in the future, as it was one of my goals from the beginning. Stuff that usually doesn't have problems I'll generally power test and leave wrapped, but this container had some items that really needed looking at. The Lindberghs had much worse burn than expected; I spent probably 8 hrs going over those alone. They are now a bit cleaner, 2 have new monitors, locks were installed. All the Net/New Nets were really bad, I did a full analysis of them before letting them go to their respective buyers. It really makes stark clear why the previous model of pre-selling cabinets wasn't going to work. I expect cabs like that more in the future.
In the next few months, I plan on doing some write-ups on important subjects related to importing through me, and will probably start a fresh new thread better organized to cover those topics. This will include stuff like the AS-IS candy policy, candy sales policy, payment terms, shipping terms, details about hacked data (not an officially provided service), Yahoo! Japan pricing terms and policies, etc. I really want a lot of this to be easily referenced so that its clear going into things what to expect.
I think that's all I can think of. Please bear with me, I'm trying to improve the service I can give!