I've purchased one twin seater cabinet from him online. He provided ample photos on request and I was able to gauge the condition of the cabinet just fine.I second this.Maybe the best option for potential buyers is to fly down to @kcarcadegame warehouse and take a look and do some testing?
The trip will add a few hundred to the purchase of a cab, but for something valuable that most people will have for years or decades, it's a small price to pay. Heck, a lot of people would probably enjoy the experience!
DO NOT BUY from online only unless you're going to restore. I've seen KC a couple times in person. The guy has literally hundreds of various cabinets jam packed in his warehouse, and he appears to be a one man show that works 24/7. He's super nice in person, can confirm language barrier as well. I don't think he means to be short with people online, but if you see how many cabinets he'll pull out of his massive warehouse with a forklift just to show you what you want to see (hours of work and risk), you'll understand.
I came one time to see New Astro Cities... he had 5, I came to see New Net Cities... he had over 10. He probably pulled out over 20-30 cabs just to make a path to view them, it's unlikely he'll move all that shit to take a picture of it for you. There seemed to be repeat customers that visit and cherry pick the best ones as soon as he receives a shipment. He doesn't seem to care about the differences between cabs, they all go for the same price. Expect little to no haggling power regardless of the cab condition or what you want. SO GO SEE IT IN PERSON, and watch these shipments and get there early! Otherwise you'll probably get shipped the leftovers from people who came in person and picked through the shipment.
I appreciate his business and posts on here because it allows me to see what he's receiving in stock.
If you're not willing to drive or fly out to see them asap, or do a restore, this thread is not for you.
Additional anecdote - I think he'd do really well if he hired one person to test/inventory and take pictures and deal with customers while he was loading/unloading and stocking cabs. If they could do it quickly alongside him. As is I can understand how people can feel mislead, but this is really a warehouse (prob B2B) operation.
On a side note, my mind is boggled by the number of cabinets he moves and where some of these cabinets in poor shape ultimately end up going. He never seemed concern with selling them regardless of condition. It makes me think the hobbiest community is simply a side business for him.
The language barrier made things a bit difficult, however beyond that my experience was great and the last mile shipper which was arranged was top notch.
There was a thing about bank transfer which irked me a bit at first, but after he explained it (very thoroughly in fact), and after my buying experience, I'm not concerned about it.
It was Hikaru hardware, so I very much expected both system boards to be completely FUBAR, but it fired right up on delivery.
I plan to visit his warehouse in person for my next purchase.
He's definitely a very busy guy. When you're juggling that many things at once, especially if you're not dealing face-to-face, you're bound to have issues go un-noticed.
That said, I don't think it's okay for someone to not try and make things right post purchase if things are not as declared.
I have no way of verifying the information posted, so I'm going to have to go with my personal bias for now.