I had a 20M4U shipped to me, I know it's not the greatest idea but I've had a 20M2MDU shipped to me and it turned out fine so I decided to roll the dice again. It arrived today with no visible damage outside but I turned it on and was greeted by this (that's not the photo, it really is bright blue in addition to the visible raster lines, and also kind of flicks between different shades of blue):
I performed a factory reset and tried degaussing (via the degauss button) which had no change. To my eye internally it seems fine:
I was shown pictures of it working correctly before buying so I'm pretty sure this happened in shipping. I've checked that all cable connections are seated correctly. Does anyone know where I should go from here to troubleshoot this?
I performed a factory reset and tried degaussing (via the degauss button) which had no change. To my eye internally it seems fine:
I was shown pictures of it working correctly before buying so I'm pretty sure this happened in shipping. I've checked that all cable connections are seated correctly. Does anyone know where I should go from here to troubleshoot this?