Our arrangements are a combination of convenience and necessity.
1. Boxing and shipping takes A LONG TIME. It is tedious. It consumes your free time. I see now why many places charge a handling fee also. Boxing is work. The type of work that makes you hate your job. I also need to box and ship things I do for my individual customers. Add repair time, etc to that and you start to see the problem. I have a full time job also. I try to limit the nights I stay awake until 4am converting Naomi DIMMs and CPS3 carts.
2. Payment processing. We needed someone professional to accept payments. Specifically credit cards. Paypal is not possible as they do not allow presales at all. The fiasco with the first waves of ST-V carts showed us that. So we allow a percentage of sales to be used in order pay for the processing fees and consignment charges.
WE assume responsibility for damaged kits because there is no "writing off" damaged kits. We need every penny we make to put back into getting the next batch produced. There is much less profit than you would think because of the fees we have to agree to for the stores to handle things for us. We have talked to another online arcade store that you guys seem to really like but they are asking for a large percentage so there is a chance we will be unable to switch to them for the MVS.