I just wanted to chime in about my shipping time, as my order just arrived. I got a Pro power supply, and it was just about 6 months to the day. Shipped via UPS, which only took a couple of days once it was moving.
The wait was not horrendous, but I was prepared by everyone's prior discussions. Even with their disclaimer, now, that products are made to order and take a while, I think they would better set expectations by clearly stating that they're talking about 6+ months.
As far as communication goes, I was quite frustrated that they did not seem to be responding to me, only to find out that the message section on the website had inline responses with no email notification. He had been responding to me in hours if not minutes each time. Whoops.