Request for Axunworks to reach back to customers

[jumpman1229]

Just received mine! Only weird thing is the angle feature is not working for me. I am going SCART out to my JVC DT-V1710CG. Anyone had a similar experience?

EDIT: I also tried VGA out and no dice there either.

 

[Joko3]

Just received mine! Only weird thing is the angle feature is not working for me. I am going SCART out to my JVC DT-V1710CG. Anyone had a similar experience?

EDIT: I also tried VGA out and no dice there either.

There’s a switch on the back to turn it on and off. Comes in handy when you hook up boards that don’t need it.

 

[jumpman1229]

There’s a switch on the back to turn it on and off. Comes in handy when you hook up boards that don’t need it.

I flick the correction switch on and press the angle button, but it doesn't do anything =/

 

[Joko3]

I flick the correction switch on and press the angle button, but it doesn't do anything =/

Sorry, I misunderstood; I thought you were meaning the "correction" feature. The angle feature doesn't need a switch on the back, just the button. I had an issue with the first turbo button not working, and it turned the connection below the button needed more solder (on the user-facing side). It could also be as simple as the cable inside coming loose and you need to replug it.

Are none of the lights coming on and the controls not changing? A good way to test is go into a input test on any game that has it, hold the up button on your lever/controller, then cycle through the rotation options on the supergun. Up will change to left, to down, to right on the 90, 180, 270 settings accordingly (I just did it on mine to confirm). Nothing on your picture will change, only your controls. <- Just want to ensure you aren't misunderstanding what this feature is for.

If your controls are not changing as they should, then message Axun on his website; and also make a short YouTube video for him. He gives really detailed troubleshooting help if you are willing to open up the box. Just note that the response time won't be lightning-quick, but he will respond and help you until it is fixed.

 

[VodkaGobalsky]

Axun is telling me I need to provide customs clearance information. What does this even mean? Should he be providing the clearance information? I've never had to enter information to have things shipped to me before. I got my last part from Axun without having to fill out any forms. Now I'm just waiting on a couple of cables and I need customs clearance information?

update: So I called Fedex, apparently it's just sitting in customs and I don't actually have to fill out any forms. They said they'll try to expedite it. Stupid Fedex's website doesn't even work right.

 

[elgarlic]

I just wanted to chime in about my shipping time, as my order just arrived. I got a Pro power supply, and it was just about 6 months to the day. Shipped via UPS, which only took a couple of days once it was moving.

The wait was not horrendous, but I was prepared by everyone's prior discussions. Even with their disclaimer, now, that products are made to order and take a while, I think they would better set expectations by clearly stating that they're talking about 6+ months.

As far as communication goes, I was quite frustrated that they did not seem to be responding to me, only to find out that the message section on the website had inline responses with no email notification. He had been responding to me in hours if not minutes each time. Whoops.

 

[VodkaGobalsky]

Anyone know how to get the 6th kick button to work with this jamma extractor? I tried the button 6 switch but it doesn’t seem to do anything

 

[VodkaGobalsky]

Anyone know how to get the 6th kick button to work with this jamma extractor? I tried the button 6 switch but it doesn’t seem to do anything

Okay I was able to get it working. Had to still use the adapter for the io