Battlesmurf
Grand Master
FYI- Those Toshiba chassis are prone to do that often! Even from one week to the next, from one power on to the next.
Negative Feedback for ArcSys101 "Grandmaster"?!
- Thread starter Legend
- Start date
I should point out that I did make it known to Tony that I had done troubleshooting (including the solder work) yesterday, he then asked me what I would like him to do. I asked for a replacement and he agreed. Only this morning did he reverse and say he had an issue with me working on it, after he said he would be willing to replace it once I shipped it back.
I was going to ship it today, but I held off once I saw this thread start to take off.
I was going to ship it today, but I held off once I saw this thread start to take off.
You told me about the repair work after the fact. Had I known that you starting swapping parts on it prior, I wouldn't have agree to take it back.
Regardless, if you want a refund, send it back. I am not willing to spend anymore money on this chassis. Lesson learned.
Kidkaos
Champion
What are we gonna do to safeguard members here from all these CHARGEBACKS??? 
LOOOOOOOL
LOOOOOOOL
Work together on this guys...
@nam9 I am fully refunding the buyer.
kazuo
Champion
I dunno, I've been waiting 6+ months to get a Toshiba back from them...
IMO this is a bad suggestion. There’s no reason why the buyer should have to compromise on this.
If you posted something for sale with a description of its status, then it should arrive in said status. If something went wrong during shipping, the seller should make it right.
hoagtech
Enlightened
I would agree with you but the buyer decided to try and solder and fix it instead of returning the product. That’s on the buyer and seller IMO
JohnRambo'sKnife
Champion
Name one place where if you receive a defective item, you attempt to repair it beforehand and then get your money back after. I would always check with the seller before doing anything.
Doesn’t matter. Bottom line is if you post that it’s working and it arrives not working, even if someone attempted to fix it (and neSneSGb is no slouch, he is an advanced repair tech) and still had problems with it, it’s still on the seller to make it right.
Working on it doesn’t negate the fact that he was sold a lemon.
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I got you on ignore. But I’ll indulge this one time.
This ain’t Amazon. This ain’t Best Buy.
This is a small online community that should try to not fuck each other over.
There are plenty of repair people here, of course someone with his skill would try to repair it first, give the benefit of the doubt, even as benign as reflowing solder.
I’ve seen his repairs, he’s no noob.
He plugged it in, wasn’t working, tried a fairly low-level repair attempt, still couldn’t get it to work.
Should he pay more money to get a working one after paying full price for a supposed working one?
Fuck no.
The seller already is refunding the full amount. Your point is moot.
Every time i have bought a chassis it would come with its rgb and vga (if applicable) connector. These 2 did not and was not mentioned. As well as the power cable direct from the chassis. Hope this pictures clarify it.
But i really didnt want this to be such a huge deal.
Attachments
hoagtech
Enlightened
You don’t want it be a huge deal so you make a negative feedback thread based on your lack of experience and false expectations?
Maybe you should take down the thread or change the title. He sent you the VGA cord and you never asked if the chassis came with AC or RGBSGr
The RGB cable is part of the JAMMA harness of the cab not the chassis. If you had a severed RGB connector on your recent purchase you’re lucky, but it’s not to be expected.
Your white gloved attitude is unwarranted.
Of the 15 or so chassis I have purchased less than 5% have had a severed RGB connectors attached.
If you want to “not make waves” learn a lesson here and stop putting people on blast for items they don’t owe you in the first place..
benime
Grand Master
I wasn't going to comment on this, but screw it.
I purchased an MS9-29 autoswitch chassis from ArcSys101 back in August 2021. It was advertised as working and complete, it arrived packed poorly and with a sync issue. It was shipped inside a DHL bubble envelope in a box. That's it.
As for the sync issue, the picture wouldn't sync properly no matter how I adjusted the H.Hold--I could get the picture to stop scrolling but it resulted in a doubled image. I shelved it for almost a year, but when I finally got time to work on it I was able to fix it by reflowing the solder on the RGBSg connector at the neckboard and mainboard, as well as cleaning the connector/pins where it plugs in on the neckboard. I want to be clear: no amount of fiddling with the cable fixed the issue so I doubt it occurred due to shipping. I find it highly suspect that it was working prior to shipping, and it's my own fault for not asking for pics of it in use.
When I originally reached out to ArcSys, they offered zero help and did nothing to make the situation right. They also asked me to send them additional money to cover paypal fees, even though they never specified to use F&F.
Anyway, take this information as you will. Can't comment on whether a game PCB would arrive fine, but I can't recommend purchasing monitor chassis from them.
I purchased an MS9-29 autoswitch chassis from ArcSys101 back in August 2021. It was advertised as working and complete, it arrived packed poorly and with a sync issue. It was shipped inside a DHL bubble envelope in a box. That's it.
As for the sync issue, the picture wouldn't sync properly no matter how I adjusted the H.Hold--I could get the picture to stop scrolling but it resulted in a doubled image. I shelved it for almost a year, but when I finally got time to work on it I was able to fix it by reflowing the solder on the RGBSg connector at the neckboard and mainboard, as well as cleaning the connector/pins where it plugs in on the neckboard. I want to be clear: no amount of fiddling with the cable fixed the issue so I doubt it occurred due to shipping. I find it highly suspect that it was working prior to shipping, and it's my own fault for not asking for pics of it in use.
When I originally reached out to ArcSys, they offered zero help and did nothing to make the situation right. They also asked me to send them additional money to cover paypal fees, even though they never specified to use F&F.
Anyway, take this information as you will. Can't comment on whether a game PCB would arrive fine, but I can't recommend purchasing monitor chassis from them.