with the current Software Build 638 (Firmware 5.28 ) the log detects the flash but tell me its not found in the flash library

Connected to FlashcatUSB XPORT, firmware version: 5.28
Detecting connected Flash device...
Initializing Parallel NOR device mode
Parallel mode successfully initialized
Attempting to automatically detect Flash device
Mode NOR X16 (Word addressing) returned ident code: 0xEF7FEFEFEF
Mode NOR X16 (Byte addressing) returned ident code: 0xEF7FEFEFEF
Mode NOR X8 returned ident code: 0xEF00EFEFEF
Connected to Flash (CHIP ID: 0xEF00EFEFEF)
Common Flash Interface information not present
Flash memory detected but not found in Flash library
Same with Software Build 6.08 (Firmware 5.18 ) like shown in instruction Video around 13min
View: https://www.youtube.com/watch?v=gnweE6CQa6c&t=910s